To comply with Anti Money Laundering (AML) regulations and Know Your Customer (KYC) requirements, we are legally required to verify the identity and address of our clients before any service can begin.

Important: If you cannot provide valid ID documents, we will be unable to activate or provide our services.

• One proof of ID

• One proof of address

• Valid Passport (not expired)

• Valid UK Driving Licence (photocard only – provisional licences not accepted)

Must be dated within the last 3 months and clearly show your full name and address.

• HMRC Notice of Coding (preferred)

• Landline Telephone Bill (excluding mobile bills)

• Gas, Water, or Electricity Bill

• Mortgage Statement

• Council Tax Bill

• Bank Statement

• TV Licence

All documents must be in English or accompanied by an official English translation from a certified translator.

The following individuals must provide ID:

• All Shareholders/Owners who own more than 25% of the company or LLP

• Anyone who will receive or have mail forwarded to them under our address services — even if they are not a shareholder

Scan or take a clear photo of your documents and upload them to the client portal or email them to us.

• Do not crop, black out, or tamper with any part of the document

• All information must be fully visible and legible

• Documents must be submitted exactly as issued, with no modifications

• Your account will not be activated until valid ID documents and full payment are received

• Names must match your account and company records exactly

• Proof of address must be recent — within the last 3 months

• All personal data is processed in accordance with our GDPR-compliant privacy policy